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  • 24/7/365 Answering Service For Small Business

    Looking for an answering service for nights, weekends, holidays? Whether it’s after hours or overflow, your customer experience can make or break sales opportunities at your small business.
  • Industry-Best
    Pricing

    It's hard to save on costs and not sacrifice quality. AnswerLive has the BEST pricing available, and we stand by our work. It's why there are NO long-term commitments or contracts.
  • Fast Onboarding & Faster Reporting

    At AnswerLive, customer experience is just as important as your own. Our live answering service account managers can guide you through the setup process seamlessly – typically in less than one week.
  • Bi-Lingual & Local Answering Services

    Does your small business have Spanish-speaking customers? We offer multi-lingual answering services, particularly Spanish, for hospitals, government, and other industries. With five U.S.-based locations, the AnswerLive help desk is never too far.

How Can Answering Services Help Your Small Business?

24/7 Live Answering Never lose a potential lead
Better Customer Service Increase acquisition and retention
Customer Overflow Handle busy seasons and specials
Connect With Your Clientele US-based & Spanish- nothing overseas
Increase Staff Productivity Focus employees on other tasks

How much is one lead worth? How much is one customer worth over the course of a lifetime?

Often times, the value can’t be qualified in numbers. But gaining a few more leads a month, or closing one or two more accounts per month can have a massive long-term impact on your organization. AnswerLive’s answering service for small business knows that each opportunity is important. See for yourself why the most affordable answering service is designed to lift your small business customer service to stay up with the competition.

Get A Free 14-Day Trial

Customer Testimonial

Live Answering Service Testimonials

AnswerLive provides immediate support and responses with changes/questions/concerns. The company provides quick professional support to our stakeholders. We appreciate the efforts and time in working with our complex program. Thank you, AnswerLive! – Allied East Portland

Allied-East, Portland

AnswerLive Answering Service has provided my company with excellent customer service. Very prompt, polite and professional staff The company provides a very beneficial link between our customers and our company for after-hour support. Can’t say enough great things about the service and the outstanding support provided.

Henson Mechanical Services

“We have very specific instructions, that change frequently, for the receipt of our messages. The staff at AnswerLive are always patient, kind and attentive to all of our requests. All of our interactions have been pleasant and even our most hurried, last-minute changes are met with professionalism and courtesy.”

Robert R McGill Air Conditioning

“They are reliable and consistently provide excellent service.”

Dustin Jones Reality

“AnswerLive has provided service for our law firm for many years. Their operators have always been courteous and professional to our callers. AnswerLive understands the importance of every call that comes through our office. They have always been very dependable and very easy to work with.”

Fadduol, Cluff, Hardy & Conaway, PC – Personal Injury Law Firm

Live Answering Service Industry Expertise: More Than 30 Years and 2,500+ Companies. Spark Your Customer Service!

63% of consumers will stop using a company based on a negative call center experience
72% of callers hang up instead of leaving a voicemail
75% increase in profitability can be earned by just a 5% increase in customer retention

Answer Live Let’s Get Started

Did You Know:

Running a small business is never a 9-to-5 job in this day and age. Potential consumers and clients alike are looking for your product or service, and won’t wait until business hours. In the age of digital, many companies are expected to be available 24/7. That’s where AnswerLive Answering Services comes in.

How Much Is One Customer Worth?

The lifetime value of one customer can vary widely from industry to industry, based on how often they will return to your business to how many referrals they give you. But if making yourself available for more hours each day guarantees you’ll get what you pay for in AnswerLive’s monthly service plans, which start for as little as $50/mo. 

Affordable Answering Services for Small Business

Don’t pay more for answering services than you need. Our team is experienced and trained with more than 30 years in the live answering service business, and geared toward providing affordable answering services to small businesses. Spark your customer service today with a two-week FREE trial. 

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