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  • 24/7/365 Live Answering Service

    Nights, weekends, holidays. Whether it’s after hours or overflow, your customer experience can make or break many sales.
  • Industry Best

    AnswerLive has plans for large and small business. We also offer customized options to scale for any company’s needs. There are NO long-term commitments or contracts.
  • Fast Onboarding & Faster Reporting

    At AnswerLive customer experience is just as important as yours. Our live answering service account managers can guide you through the seamless setup process in less than one week.
  • Bi-Lingual & Local Answering Services

    We offer multi-lingual answering services, particularly Spanish, for hospitals, government, and other industries. With five U.S.-based locations, the AnswerLive Helpdesk is never too far.

Customer Testimonial

AnswerLive provides immediate support and responses with changes/questions/concerns. The company provides quick professional support to our stakeholders. We appreciate the efforts and time in working with our complex program. Thank you, AnswerLive! – Allied East Portland

Allied-East, Portland

AnswerLive Answering Service has provided my company with excellent customer service. Very prompt, polite and professional staff The company provides a very beneficial link between our customers and our company for after-hour support. Can’t say enough great things about the service and the outstanding support provided.

Henson Mechanical Services

“We have very specific instructions, that change frequently, for the receipt of our messages. The staff at AnswerLive are always patient, kind and attentive to all of our requests. All of our interactions have been pleasant and even our most hurried, last-minute changes are met with professionalism and courtesy.”

Robert R McGill Air Conditioning

“They are reliable and consistently provide excellent service.”

Dustin Jones Reality

“AnswerLive has provided service for our law firm for many years. Their operators have always been courteous and professional to our callers. AnswerLive understands the importance of every call that comes through our office. They have always been very dependable and very easy to work with.”

Fadduol, Cluff, Hardy & Conaway, PC – Personal Injury Law Firm

Answering Service Industry Expertise: More Than 30 Years and 2,500+ Businesses.

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Did You Know:

“Recent research from well-known analyst firm Forrester confirmed that voice is still the most widely used customer service channel, with 73% of customers calling into call centers to address concerns, rather than using other communication methods. Despite the overwhelming use of call centers, many organizations are still living in the dark ages when it comes to customer service, and when call center operations are suffering — so are sales.” (Forbes)

“A 5% increase in customer retention can increase your profitability by 75%.” (Bain & Co.)

“63% of consumers will stop using a company’s products or services based on a negative call center experience, and 86% were more likely to stop using the company if their experience with the customer representative was negative.” – Industry Publication

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