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24/7/365 Answering Service For Small BusinessLooking for a flat rate answering service for nights, weekends, holidays? Whether it’s after hours or overflow, your customer experience can make or break sales opportunities at your small business.
PricingIt's hard to save on costs and not sacrifice quality. AnswerLive has the BEST pricing available, and we stand by our work. It's why there are NO long-term commitments or contracts.
Fast Onboarding & Faster ReportingOur customer experience is just as important as yours. Our account managers guide you through the setup process seamlessly – typically in less than four days.
Bi-Lingual & Local Answering ServicesDoes your small business have Spanish-speaking customers? We offer multi-lingual answering services -- particularly Spanish -- for hospitals, government, and other industries.
AnswerLive provides immediate support and responses with changes/questions/concerns. The company provides quick professional support to our stakeholders. We appreciate the efforts and time in working with our complex program. Thank you, AnswerLive!
AnswerLive Answering Service has provided my company with excellent customer service. Very prompt, polite and professional staff The company provides a very beneficial link between our customers and our company for after-hour support. Can’t say enough great things about the service and the outstanding support provided.
“We have very specific instructions, that change frequently, for the receipt of our messages. The staff at AnswerLive are always patient, kind and attentive to all of our requests. All of our interactions have been pleasant and even our most hurried, last-minute changes are met with professionalism and courtesy.”
“They are reliable and consistently provide excellent service.”
“AnswerLive has provided service for our law firm for many years. Their operators have always been courteous and professional to our callers. AnswerLive understands the importance of every call that comes through our office. They have always been very dependable and very easy to work with.”
How Can Answering Services Help Your Small Business?
- 24/7 Flat Rate Answering Never lose a potential lead
- Better Customer Service Increase acquisition and retention
- Customer Overflow Handle busy seasons and specials
- Connect with Your Clientele US-based & Spanish– nothing overseas
- Increase Staff Productivity Focus employees on other tasks
How much is one lead worth? How much is one customer worth over the course of a lifetime?
Often times, the value can’t be quantified in numbers. But gaining a few more leads a month, or closing one or two more accounts per month can have a massive long-term impact on your organization. AnswerLive’s answering service for small business knows that each opportunity is important. See for yourself why the most affordable flat rate answering service is designed to lift your small business customer service to stay up with the competition.
Never Miss An Important Moment. Startel Secure Messaging.
The Startel Secure Messaging Plus application is a safe way to send and receive HIPAA-compliant text messages.
The sender’s text is fully configurable and can determine the length of message life within a 30-day period. Content is always encrypted.
Features include receipt notifications, remote wipe, voice and image attachments, and auto-expire messaging.
You may notice the SM+ app for Android has a fresh, new look. All the same great features are still there, and are easier to use than ever. The app has been overhauled to take advantage of the latest security features of the Android platform, and to provide an improved user experience. The result is an SM+ that feels current and works better than ever, but should still be familiar to your clients that already use it every day.
Live Answering Service Industry Expertise: More Than 30 Years and 2,500+ Companies. Spark Your Customer Service!
Medical/DentalMost medical and dental services use live answering services in some capacity. When your patients can’t reach you, you lose business and recommendations. Emergencies can happen anytime. AnswerLive is HIPAA compliant!
Small Business TradespeopleMost home issues arise outside of regular business hours. Don’t lose customers to other electricians, plumbers or HVAC companies that are better equipped with a live answering service.
Legal/FinancialFor clients involved in accidents and wrongful death suits. Our live answering service for legal helps you manage your time without the hassle of bogging down your own work.
Property Management & Real EstateStay on top of your tenants demands to help save time, money, and keep your business reputation sparkling with AnswerLive's answering service for property management & real estate.
Utilities & Waste ServicesAre you responsible for municipality infrastructure or waste management? You know what can go wrong — often at the worst times. Get live answering services for utility & waste services.
Other Small BusinessesDon’t let a small staff hinder your small business. We've helped everything from country clubs to tech start-ups compete with larger entities by using us as an extension of their own. Schedule appointments, take care of overspill work, and more with our answering service for small businesses.
Cleaning Services & RestorationA missed call is a major missed opportunity in cleaning & restoration. Disasters can happen anytime, anywhere. Don't miss a call with our live answering services for cleaning & restoration.
Employee Call-Off/Attendance LineYou’ll never worry about how you’ll access your messages – and you can customize it to your specifications. Get AnswerLive's employee call-off and attendance line services.
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Did You Know:
Running a small business is never a 9-to-5 job in this day and age. Potential consumers and clients alike are looking for your product or service, and won’t wait until business hours. In the age of digital, many companies are expected to be available 24/7. That’s where AnswerLive Answering Services comes in.
How Much Is One Customer Worth?
The lifetime value of one customer can vary widely from industry to industry, based on how often they will return to your business to how many referrals they give you. But if making yourself available for more hours each day guarantees you’ll get what you pay for in AnswerLive’s monthly service plans, which start for as little as $65/mo.
Affordable Answering Services for Small Business
Don’t pay more for answering services than you need. Our team is experienced and trained with more than 30 years in the live answering service business, and geared toward providing affordable answering services to small businesses. Spark your customer service today with a two-week FREE trial.