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24/7/365 Answering Service For Small Business
Looking for a flat rate answering service for nights, weekends, holidays? Whether it’s after hours or overflow, your customer experience can make or break sales opportunities at your small business.
Industry-Best Pricing
It's hard to save on costs and not sacrifice quality. AnswerLive has the BEST pricing available, and we stand by our work. It's why there are NO long-term commitments or contracts.
Fast Onboarding & Faster Reporting
Our customer experience is just as important as yours. Our account managers guide you through the setup process seamlessly – typically in less than four days.
Bi-Lingual & Local Answering Services
Does your small business have Spanish-speaking customers? We offer multi-lingual answering services -- particularly Spanish -- for hospitals, government, and other industries.
Customer Testimonial
AnswerLive provides immediate support and responses with changes/questions/concerns. The company provides quick professional support to our stakeholders. We appreciate the efforts and time in working with our complex program. Thank you, AnswerLive!
AnswerLive Answering Service has provided my company with excellent customer service. Very prompt, polite and professional staff The company provides a very beneficial link between our customers and our company for after-hour support. Can’t say enough great things about the service and the outstanding support provided.
“We have very specific instructions, that change frequently, for the receipt of our messages. The staff at AnswerLive are always patient, kind and attentive to all of our requests. All of our interactions have been pleasant and even our most hurried, last-minute changes are met with professionalism and courtesy.”
“They are reliable and consistently provide excellent service.”
“AnswerLive has provided service for our law firm for many years. Their operators have always been courteous and professional to our callers. AnswerLive understands the importance of every call that comes through our office. They have always been very dependable and very easy to work with.”
How Can Answering Services Help Your Small Business?
24/7 Flat Rate AnsweringNever lose a potential lead
Better Customer ServiceIncrease acquisition and retention
Customer OverflowHandle busy seasons and specials
Connect with Your ClienteleUS-based & Spanish– nothing overseas
Increase Staff ProductivityFocus employees on other tasks
How much is one lead worth? How much is one customer worth over the course of a lifetime?
Often times, the value can’t be quantified in numbers. But gaining a few more leads a month, or closing one or two more accounts per month can have a massive long-term impact on your organization. AnswerLive’s answering service for small business knows that each opportunity is important. See for yourself why the most affordable flat rate answering service is designed to lift your small business customer service to stay up with the competition.
Never Miss An Important Moment. Startel Secure Messaging.
The Startel Secure Messaging Plus application is a safe way to send and receive HIPAA-compliant text messages.
The sender’s text is fully configurable and can determine the length of message life within a 30-day period. Content is always encrypted.
Features include receipt notifications, remote wipe, voice and image attachments, and auto-expire messaging.
Live Answering Service Industry Expertise: More Than 30 Years and 2,500+ Companies. Spark Your Customer Service!
63%of consumers will stop using a company based on a negative call center experience
72%of callers hang up instead of leaving a voicemail
75%increase in profitability can be earned by just a 5% increase in customer retention
Why get an Answering Service for
Property Management?
We confirm appointments and respond to tenant emails
Integrate with your schedule, CRM or business management software
Avoid missing possible revenue-generating calls while handling meetings or showing property
Send overflow calls if main line is occupied or understaffed
Get after-hours calls answered professionally – bilingual services available
Avoid putting new client on hold
Want a FREE month of service? Sign up and refer someone else!
Let’s Get Started
Did You Know:
Running a small business is never a 9-to-5 job in this day and age. Potential consumers and clients alike are looking for your product or service, and won’t wait until business hours. In the age of digital, many companies are expected to be available 24/7. That’s where AnswerLive Answering Services comes in.
How Much Is One Customer Worth?
The lifetime value of one customer can vary widely from industry to industry, based on how often they will return to your business to how many referrals they give you. But if making yourself available for more hours each day guarantees you’ll get what you pay for in AnswerLive’s monthly service plans, which start for as little as $50/mo.
Affordable Answering Services for Small Business
Don’t pay more for answering services than you need. Our team is experienced and trained with more than 30 years in the live answering service business, and geared toward providing affordable answering services to small businesses. Spark your customer service today with a two-week FREE trial.
*I understand that Answer Live will contact me for a consultation.
*I understand that Answer Live will contact me for a consultation.